Stranded on the Road? What to Do When You Need a Tow
Vehicle trouble can happen when you least expect it. Whether your vehicle won't start, you've been involved in an accident, or your car simply can't continue safely, knowing what to do while waiting for a tow can make an already stressful situation easier to manage.
Superior Transport Services provides 24/7 towing throughout the St. Louis Metro Area, helping drivers get the assistance they need day or night.
First, Get Yourself to a Safe Location
Your safety should be the priority when your vehicle becomes disabled.
If You Can Move Safely
Move your vehicle as far away from moving traffic as possible.
Turn on your hazard lights to make your vehicle more visible.
If available, use warning triangles or other roadside safety equipment.
Avoid standing directly next to your vehicle when you're close to active traffic.
If You Can't Move
Turn on your hazard lights.
Stay inside the vehicle if exiting would put you in danger.
Contact roadside assistance or a towing provider.
If you're in an immediate emergency, contact 911.
Information to Have Ready for Your Tow
Providing accurate information can help the towing team understand what equipment and approach may be needed.
When calling for service, be prepared to provide:
Your current location or nearest cross street.
Your vehicle's make, model, and approximate size.
Whether the vehicle is running or completely disabled.
Whether you're involved in an accident.
Any information about the vehicle's position, such as being off the roadway or in a difficult-to-access location.
For accident scenes or vehicles in unusual positions, additional recovery equipment may be necessary.
Towing Isn't Always Just About Moving a Vehicle
Different situations require different approaches. A standard tow may be appropriate for one vehicle, while an accident recovery or heavier vehicle may require specialized equipment.
Superior Transport Services handles towing and recovery services across the St. Louis Metro Area, with a modern fleet and a WreckMaster-certified team equipped to respond to a variety of situations.
Frequently Asked Questions
Q: Is Superior Transport available 24/7?
A: Yes. Superior Transport Services provides towing, recovery, and dispatch services 24 hours a day, 7 days a week.
Q: What information should I give dispatch?
A: Your location, vehicle information, and a description of what happened are useful. Let dispatch know if the vehicle is involved in an accident or difficult to access.
Q: Can you tow a vehicle after an accident?
A: Yes. Superior Transport Services provides recovery services for vehicles involved in accidents and other situations requiring specialized assistance.
Q: What if my vehicle is somewhere difficult to access?
A: Let dispatch know about the vehicle's location and condition. Recovery situations may require specialized equipment and a different approach than a standard tow.
Need a Tow in the St. Louis Metro Area?
Vehicle trouble doesn't always happen during convenient hours. That's why Superior Transport Services is available 24 hours a day, 7 days a week.
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